How we keep your work safe

You practice on ContentHub with prompts and questions from your real workday, so you deserve a straight answer about where that text goes and who can reach it. Here is the honest picture, in plain language. The data-handling detail lives in How we handle your data.

The AI runs on our own hardware

The lesson tutor, quick checks, practice questions, and the prompt coach run on a local AI model hosted on CrossGen's own NVIDIA hardware, in our facility in the United States. When you ask the tutor a question, your text is processed on that server and nowhere else. We do not send your prompts to third-party AI providers, and we do not use your text to train AI models.

Your learning record stays in our own database

Your notes, quiz history, and alternate lesson takes are stored in CrossGen's own database, on infrastructure we run. They are not scattered across outside analytics or AI services. Your private notes stay private to you; progress is visible only to the instructor or company admin your cohort already reports to.

Live cohort sessions

A CrossGen employee can record and transcribe a live cohort session with Session Intelligence: in-house, on the same hardware that runs the tutor, with a visible badge whenever it is on. The full promise lives in our privacy policy.

No passwords to steal

You sign in with a one-time PIN we email you (or with Google). ContentHub never stores a password for you, so there is no ContentHub password to leak or reuse. Keep your email account secure; it is the key to your account.

We never see your card number

Payments are handled by Stripe, the payment processor behind much of the internet. Your card details go straight to Stripe; CrossGen never sees or stores your card number.

For companies: we sign DPAs

If your team needs a Data Processing Agreement before rolling ContentHub out, we sign DPAs with team customers. Write to contact@crossgen-ai.com and we will get it moving with your legal or procurement team.

What we are working toward

We would rather tell you what is true than what sounds good. ContentHub does not yet hold formal security certifications, and we do not claim them. On our roadmap:

• Organization-managed multi-factor sign-in for team accounts.
• A SOC 2 examination as our team customer base grows.

When one of these lands, this page will say so. Until then, treat this page as the complete list of what we promise.

Questions or deletion requests

For any security or data question, or to ask us to delete your account and personal data, email contact@crossgen-ai.com. A person reads it.