Learning map
ONGOING · Quarterly cadence

What's New, Quarterly

A new hire opens the team's one-page policy on her second day, follows the approved-tools line to a menu, and the menu isn't there. The office manager says the button moved months ago and everyone just knows. Everyone but the new hire. The signed page now describes a tool that doesn't work that way. Product facts rot.

By the end of this lesson

  • You run a quarterly review of every product fact your team's documents carry.
  • You have the model list each product name, click path and date with its line.
  • You fix a stale fact only from the vendor's page read on the review day.
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